Privacy Policy

Imperial Lodging & Resort is committed to protecting your Privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a stay, please read this policy carefully.

1. Information We Collect

We may collect the following types of information:
a) Personal Information:

  • Name, contact details phone number, email, address
  • Payment information credit/debit card details
  • Identification documents for check-in purposes

b) Non-Personal Information:

  • Browser type, IP address, device information
  • Website usage data cookies and analytics

c) Booking Information:

  • Reservation details dates, room type, preferences
  • Special requests or preferences

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage bookings and payments
  • To personalize your stay and improve our services
  • To send booking confirmations and relevant communication
  • For marketing purposes (with your consent)
  • To comply with legal obligations

3. Sharing of Information

We do not sell or rent your information. We may share your data with:

  • Service Providers: Payment processors, booking platforms, and IT support
  • Legal Authorities: When required by law or to protect our rights
  • Third-Party Analytics: To improve website performance

4. Data Protection and Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is entirely secure.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Imperial Lodging & Resort
IMPERIAL LODGING & RESORT Taleghar, Highway, near Bhimashankar, Bhimashankar, Pune, Maharashtra 410509
Phone: +91 9403727743, +91 7057009786, +91 7517246282
Mail ID: info@imperiallodgingandresort.com